Last updated: September 2025
Contact: contact@kanjiworks.com
Terms of Service
1. Scope of Service
We provide custom Japanese calligraphy for tattoo use. Each order covers one short word or phrase in Japanese—kanji with optional hiragana is welcome. You receive a PNG file (transparent background).
Accuracy & Client Responsibilities
For readability on skin, we recommend concise text. Extremely long phrases may be split into stacked lines or simplified for balance. We will confirm layout before delivery.
2. Ordering & Payment
- Order flow: Form → Stripe payment link by email → Payment → Delivery.
- The 72-hour delivery period begins after payment is completed.
3. Revisions
- Major changes (different characters or new wording) require a new order.
- One minor revision within 7 days of delivery (spacing/weight/layout tweaks).
4. Refund Policy
- Before production starts: partial refund is possible.
- After delivery: refunds only for our mistake (e.g., wrong character).
- Personal preference or style disagreements are not grounds for refund once delivered.
5. License & Usage
- Files are for personal, single-tattoo use only.
- Commercial use, redistribution, or merchandise is not permitted without a separate agreement.
6. Accuracy & Responsibility
- You provide the intended meaning in English.
- We confirm the most suitable kanji, but final responsibility for tattooing lies with you and your tattoo artist.
7. Age Requirement
By ordering, you confirm you are 18 years or older.
8. Liability
Service is provided as-is. Our maximum liability is limited to the amount you paid for the order.
Privacy Policy
1. Data We Collect
- Order information: name, email, intended meaning, style preferences, placement notes, reference URLs.
- Payment details: handled by Stripe. We never see or store your full card number.
- Technical logs: IP address and browser type, for security.
2. How We Use Your Data
- To process and deliver your order.
- To communicate with you about your order.
- To maintain records for tax and accounting purposes.
3. Sharing of Data
- We only share data with providers necessary to complete your order (e.g., Stripe, email hosting).
- We never sell or trade your personal data.
4. Retention
- Order data and files may be kept for up to 12 months for support and re-delivery.
- Financial records are retained as required by law.
5. Your Rights
Depending on your location, you may request access, correction, or deletion of your data. Contact contact@kanjiworks.com to make a request.
6. Security
We use reasonable safeguards (HTTPS, restricted access). No method is 100% secure.
7. Children
Our service is intended for adults (18+). We do not knowingly collect data from anyone under 18.
8. Updates
We may update this page. Please check the “Last updated” date for the latest version.
Short Notice (for forms)
By submitting the form, you confirm you are 18 or older and agree to our Terms (including refund policy) and Privacy Policy.